About a month ago we got a call from a Fastenal branch, which buys various rubber latches from us, and they had a problem.  One of their customers is a global company which along with having domestic facilities also has a production facility in Australia.  With the recent flooding this year in Australia, it caused their Australian facility to close and move all their production to this particular plant here in the United States.

With this factory going live with this product line one of the problems was sourcing all of the parts, one of which is a rubber piece, which is where Actus came in.

We received a drawing of what they were looking for and after a little back and forth we cut our engineers loose.  We quickly machined up some tooling, ordered material and cranked out the 100 piece requirement.

Three weeks after the first phone call conversation parts were shipped and the customer was happy.

Rubber door piece